Terms & Conditions

Effective Date: 28th January, 2025

Welcome to Alwaves Ventures. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully before making any bookings.

1. Introduction

Alwaves Ventures is an independent travel booking partner facilitating domestic and international flight and hotel reservations through major travel platforms. We act as an intermediary and do not own or operate any airlines, hotels, or travel services directly.

2. Booking & Payment

• All bookings made through our platform are subject to availability and the terms of the respective travel service providers.
• Prices are dynamic and may change without prior notice until the booking is confirmed.
• Payment must be made in full at the time of booking, unless otherwise specified.
• We accept credit cards, debit cards, UPI, and other online payment methods.

3. Cancellation & Refund Policy

• Cancellation and refund policies vary based on the airline, hotel, or service provider.
• Refunds, if applicable, will be processed as per the terms of the respective travel provider.
• Any applicable service fees charged by Alwaves Ventures are non-refundable.

4. Responsibilities & Liabilities

• Alwaves Ventures is not responsible for cancellations, delays, rescheduling, or changes made by airlines, hotels, or travel providers.
• We are not liable for losses due to force majeure events, including natural disasters, government restrictions, or unforeseen circumstances.
• Users must ensure their passport, visa, and other travel documents are valid before booking.

5. User Conduct & Restrictions

• Users must provide accurate and complete information during bookings.
• Any fraudulent transactions or misuse of the website may result in account suspension and legal action.
• Users shall not use our platform for unlawful activities.

6. Privacy & Data Protection

• We collect and use personal information as outlined in our Privacy Policy.
• By using our services, you consent to the collection processing of your data for booking purposes.

7. Modifications & Updates

• We reserve the right to update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of the latest version.

8. Governing Law & Dispute Resolution

• These Terms & Conditions are governed by the laws of India.
• Any disputes shall be resolved through negotiation, arbitration, or legal proceedings in the relevant jurisdiction.

9. Contact Information:

For inquiries or support, please contact us at:

Email: alwaves.pvt.ltd@gmail.com

Phone: +91-7738492408 or +91-9004699209

By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.